Executive - Client Servicing

Mumbai, Maharashtra
Work Type: Full Time

Every Company promises to change the world.

Join one that ACTUALLY does!

Job Location - Mumbai

How do we do it? 

The first step to changing the world is changing hearts and minds. The stories of people who lead by example move millions to action. The Better India ( was started to give a voice to millions of change-makers and innovators of the country, using the power of storytelling to inspire change. With over 200 million readers and participants, we are today the world’s largest solution-focused platform.


Job Description-Executive Brand Operations

Role & Responsibilities:

  • You will be responsible for managing all Advertiser branded operations
  • Raise estimates, collect RO / PO, generate invoices
  • Mine data to see campaign effectiveness & ensure client reporting
  • Coordinate with the Brand Solutions & Delivery, Sales, Social, Marketing, Video & Editorial teams to manage deliveries as per client requirements.
  • Manage branded content microsites
  • Coordinate with clients & their relevant teams; Follow up with clients on payments
  • Effectively assist the Sales, Solutions, Delivery & Social Media Managers for their day to day client requirements
  • Generate necessary business reports - sales, spends, delivery, etc.
  • Manage central database for all relevant documents
  • Ability to plan, multi-task and manage time effectively; meticulous attention to detail.
  • Very strong analytical, reporting, interpersonal communication and client facing skills
  • Team player / collaborative operating style, willingness to learn is priority, ability to handle any situation patiently and effectively.

An ideal candidate will have:

  • Proven experience working as a Client Servicing Executive.
  • Ideally having 2-5 years of work experience in the ad ops space
  • Relevant experience in a Media or related organization preferred
  • Proficient with Ms Excel, Presentation / Google Docs
  • Knowledge of Google Analytics and other Social Analytics platforms desirable

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